Pulled from tripletsalon.com on 2026-08-22. Confirm in passing; don't ask.
Let him talk. Tap what matches; type anything extra.
Who's in the shop today — and is the other chair a renter or staff?
Default · Johnny plus one chair renter, separate books. Built so it holds at ten.
Tap oneWhen someone calls to book, where does it go?
Default · straight into Apple Calendar as "Maria — colour", no number captured, no reminder sent.
Tap all that applyHow many appointments a day, per chair?
Default · 6–8.
Tap oneWhat do you lose track of?Tap all, then tell me which one hurts most.
Default · all of them; the first one he names is the first screen.
Tap all that applyHow far out are you booked, and how do you fill a cancellation?
Default · 2–3 months; cancellations filled by memory or not at all. A real waitlist that texts the next person is the day-one win.
Tap oneApple Calendar — keep it or leave it?
Default · keep it for now as a read-only feed per stylist; at ten people the app is the calendar.
Tap oneThe menu is the video list is what's bookable. One list, three uses.
Read me the menu — what, how long, how much. Be honest about the time.
| Service | Price (site) | Time (guess) |
|---|---|---|
| Bang trim | free | 10 min |
| Dry cut | $20 | 20 min |
| Shampoo / cut / blow-dry | $55 | 60 min |
| Add-on irons | $10 | +15 min |
| Men's cut | $35 | 30 min |
| Kids' cut (12 & under) | $25 | 30 min |
| Roots | $65 | 90 min |
| Partial highlights | $100 | 2 hrs |
| Full highlights | $225 | 3 hrs |
| Great Lengths extensions | from $200 | consult first |
| GK keratin | from $250 | 3 hrs |
Default · his own price list from the site — prices are his, the times are our guesses; he fixes the times.
Tap all that applyWhile colour is processing, do you take another client?
Default · yes — a cut in the gap. The engine has to model "active / processing / active" and fill the middle.
Tap onePrices — fixed or "starting at"?
Default · cuts fixed, colour "from" by length and thickness.
Tap oneWhat has to happen before a big colour?
Default · a consultation first for new colour clients; booking one online creates a consultation, not the service.
Tap all that applyAnything you'd rather people call about than book online?
Default · extensions, corrections, anything over 3 hours — shown with "request a consultation" instead of Book.
Tap all that applyDo people book you, or the shop?
Default · a person. "First available" is how new chairs fill, offered when the chosen stylist is booked out.
Tap oneThe site says 9am–10pm five days and 6–10pm Wed/Thu. Is that real?
Default · it's not — nobody cuts hair at 9:45pm. Get the true hours per day; last appointment must end by close; a blockable lunch.
Tap all that applyOnline booking — instant, or a request you approve?
Default · instant for existing clients under 2 hrs; a request for new clients and long services, approved with one tap.
Tap oneCard to book? Deposit?
Default · card on file for every online booking; a real $50-or-25% deposit for 2hr+ services and new clients. Money now vs card held are different products — make him pick.
Tap oneNo-show fee and cancellation window?
Default · 50% of the service, inside 24 hours, charged automatically.
Tap oneHow late before you won't take them?
Default · 15 min for a cut, 10 for colour; app asks keep-or-release.
Tap oneTexts to clients?
Default · confirm on booking, reminder 24 hrs before with one-tap confirm, a "running late" button from the chair. Texts come from a number, not a name — US carriers don't allow it.
Tap all that applyPhone bookings — where do they go now?
Default · he taps them into the app; Apple Calendar gets fed from it. Nothing goes into Apple Calendar directly anymore. Say it out loud.
Tap oneWaitlist — when a slot opens, who gets it?
Default · core feature. Top match gets a text with a 30-min hold link; then the next. He can hand-pick.
Tap oneHow far ahead can people book online?
Default · 4 months, regulars 6 — long enough the site isn't always "nothing available".
Tap oneThe site says "lease options available." Are the other chairs renters whose clients are theirs — or staff whose book is the salon's?
Default · renters. Then each chair is its own book: the site books into it, the salon sees the floor, nobody moves a renter's client without them. Decides how "first available" works.
Tap oneEvery booking — from the site or typed in by him — lands in Apple Calendar on its own. This block is about making that feel exactly like what he does today, only automatic.
Which calendar?Your personal iCloud calendar, or a separate "Triple T" calendar in the same account?
Default · a separate "Triple T" calendar in his iCloud, so work and personal stay distinct but show on the same screen. One calendar per chair.
Tap oneYour existing appointments are already in Apple Calendar. The booking engine has to know you're busy — can we read them?
Default · yes. We read every event on his calendar as busy time so the site never double-books over something he typed in last month. Nothing is changed or deleted.
Tap oneWhat should the appointment look like in the calendar?
Default · title "Maria — Full highlights", location the salon, notes with phone, service, price and how they booked, 15-min alert.
Tap all that applyIf you move or delete an appointment in Apple Calendar, should the system follow?
Default · one-way to start — the system writes to the calendar; changes happen in the app or on the site and flow back to the calendar. Two-way (drag it in Apple Calendar and the client gets a text) is possible and is the first upgrade.
Tap onePersonal events — a dentist at 2pm — should they block bookings?
Default · yes. Anything on the calendar is busy.
Tap oneShould the client get a calendar invite too?
Default · yes — the confirmation text includes an "Add to calendar" link.
Tap oneWhich device do you actually look at?
Default · iPhone at the chair, iPad at the desk. All the same iCloud.
Tap all that applyThe connection needs an app-specific password from your Apple ID — a one-time thing we do together on your phone. OK?
Default · yes, done at the end of this meeting. Nothing about his Apple ID leaves the room.
Tap oneThe site is a menu with videos, a Book button, and the shop's front door on Google. Tap what he wants on it.
tripletsalon.com is on GoDaddy. Who has the GoDaddy login, and what else exists — Instagram, Google listing, Yelp?
Default · he or a friend built it on GoDaddy Website Builder; the login is his; Instagram exists but isn't linked. We keep the domain, replace the builder.
Tap all that applyWhat's wrong with the site you have?
Default · it can't book, it doesn't show the work, the hours are wrong, the photos are two, and it's selling chairs to stylists on the same page it's selling haircuts to clients.
Tap all that applyKeep tripletsalon.com?
Default · yes — it's his, it's short, keep it. Confirm it's registered in his name, not a friend's.
Tap oneThe site talks to two audiences — clients, and stylists looking to lease a chair. Keep both?
Default · clients first. A quiet "Join us — chair leases" page for stylists, not a hero banner.
Tap oneWhat goes on the site? Tap all.
Default · Home · Services with videos · Book · Team · Gallery · Contact/hours/map. Nothing else in v1.
Tap all that applyThe videos — what exists?
Default · nothing shot yet; site launches with photos, videos slot in without waiting. He shoots 20–40 sec vertical on his phone, one per service, with written client OK. We host; no YouTube embeds.
Tap oneOne video per service, or a few showing the shop and you?
Default · one short clip per service + one 60-sec "this is us".
Tap all that applyShow prices on the site?
Default · yes, "from" prices. Hiding them sends people to the phone.
Tap oneThe look. The current site is GoDaddy-default. Tap what fits, or show me an Instagram you like.
Default · photo-led, colour-forward (he's a colourist — the work is the brand), his logo if he has one.
Tap all that applyWho writes the words — service descriptions, your bio, the about page?
Default · we draft from this interview; he corrects in one sitting.
Tap oneReviews — do you have Google reviews, and should they show on the site?
Default · yes, pull the Google rating and 3–5 quotes.
Tap oneLanguages?
Default · English only.
Tap all that applyShould the site be where people book, or where they find you and then call?
Default · book. Every page has the button.
Tap oneContact — what's on the site?
Default · the new business number, the shop email, address, hours, map, Instagram link.
Tap all that applyWhat's the first thing you'd show a friend?
Default · none — let him answer. This is what he judges it on.
What would make you stop using it after a week?
Default · none — let him answer. This is what must not happen.
When do you want this live?
Default · booking on the site + Apple Calendar in 6 weeks.
Tap oneParked on purpose, say so out loud: accounting and taxes, client photos and formulas, a business phone number, texting beyond confirmations, gift cards, point-of-sale. All come after booking works.